UNIVERSITY EXAMINATIONS: 2017/2018
EXAMINATION FOR THE DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DBIT204 PRINCIPLES OF MANAGEMENT
DATE: APRIL, 2018 TIME: 1 ½ HOURS
INSTRUCTIONS: Answer any THREE questions.
QUESTION ONE
a) Define management and explain briefly the key functions of management.
(10Marks)
b) List the barriers to effective planning. (6Marks)
c) Explain how managers can become unethical. (4Marks)
d) Explain the five components of specific environment. (10Marks)
QUESTION TWO
a) State the situations that can signal problems. (5Marks)
b) Explain the impact of IT in management. (10Marks)
c) Explain the significance of management in your life as a student in KCA
university. (5Marks)
QUESTION THREE
a) Define the following terms: (10Marks)
i) Authority
ii) Power
iii) Delegation
iv) Responsibility
v) Span of control.
b) Explain the reasons delayering. (10Marks)
QUESTION FOUR
a) State the features of a good control system. (8Marks)
b) What is good management? (2Marks)
c) Describe the steps for decision making. (10Marks)
QUESTION FIVE
a) Describe the reasons for organizing. (8Marks)
b) State FOUR skills of managers. (4Marks)
c) Analyze the impact of IT in management. (8Marks)
