UNIVERSITY EXAMINATIONS: 2018/2019
EXAMINATION FOR THE DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DBIT202 HUMAN RESOURCE MANAGEMENT
FULLTIME/PARTTIME
DATE: NOVEMBER, 2018 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE
a) Briefly discuss any functional areas for Human Resource management? (4Marks)
b) Critically analyze the relationship between human resource management and Personnel
management? (6 Marks)
c) As a human resource practitioner, explain why it’s necessary to analyze the utilization of
Existing employees before hiring? (4 Marks)
d) Explain any three rating error that is likely to be experience by the organization during the
exercise? (6 Marks)
e) Discuss why most of modern organizations prefer external sources of recruitment.
(5 Marks)
f) Describe any five common Rater Error used during the interview process.
(5 Marks)
QUESTION TWO
a) Discuss the immediate actions you would take in your department as a human resource
personnel when the labor demand exceeds the labor supply? (5 Marks)
b) Describe the process of Munro Fraser- Fivefold grading system adopted by modern
organizations (10 Marks)
c) Explain the benefits of Training to Individuals in an organization. (5 Marks)
QUESTION THREE
a) Recruitment and selection has been considered as one the key roles of the Human resources
department, briefly describe the scientific selection process of bringing on board new
employees? (14 Marks)
b) The need to recognize the employees’ efforts has emerged as one of the activities that
organizations must practice and adopt. Explain three of these methods? (6 Marks)
QUESTION FOUR
a) Describe external source of recruitment adopted by most organizations? (12 Marks)
b) Modern organizations have adopted the performance appraisal method as a way of
evaluating the set target of the employees. Briefly discuss how this method is conducted
and how useful it is? (8 Marks)
QUESTION FIVE
a) Explain how you would deal with poor performance of an employee? (10 Marks)
b) Give a clear distinction between Hard human resource planning and Soft Human resource
Planning in an organization? (5 Marks)
c) Discuss the rationale of the background check of a prospective employee? (5 Marks)
