UNIVERSITY EXAMINATIONS: 2017/2018
EXAMINATION FOR THE CERTIFICATE IN INFORMATION
TECHNOLOGY
CIT104 INTRODUCTION TO INFORMATION SYSTEMS
FULLTIME/PARTTIME
DATE: AUGUST, 2018 TIME: 1 ½ HOURS
INSTRUCTIONS: Answer Question One AND any other TWO questions.
QUESTION ONE
a) What are the common components of an information system? (10Marks)
b) What is the role of information systems? (6Marks)
c) Define OLTP Online Transaction Processing and give examples. (4Marks)
QUESTION TWO
a) Describe the types of information systems (10Marks)
b) Differentiate between IT and IS. (4Marks)
c) Define e-commerce. (2Marks)
d) What are the advantages and disadvantages of buying prepackaged software? (4Marks)
QUESTION THREE
a) Describe the waterfall SDLC. (10Marks)
b) Why are cross functional teams needed for systems development and procurement? What kind
of problems might they experience?
(5Marks)
c) What role should senior managers play in systems development and procurement? (5Marks)
QUESTION FOUR
a) Discuss the 4 Major characteristics of useful information. (8Marks)
b) Describe the 5 types of users of Information Systems. (10Marks)
c) Why would an organization outsource? (2Marks)
QUESTION FIVE
a) What are the advantages and disadvantages of centralizing the IT function. (6Marks)
b) What impact has information had on the way computers are organized? (10Marks)
c) What is the role of the CIO? (4Marks)
