MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS
2018/2019 ACADEMIC YEAR
FIRST YEAR SECOND SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
CERTIFICATE IN HUMAN RESOURCE MANAGEMENT
COURSE CODE: CHR 112
COURSE TITLE: INDUSTRIAL RELATIONS & LABOUR
DATE: 17TH APRIL 2019 TIME: 0830 – 1030 HRS
INSTRUCTIONS TO CANDIDATES
Answer question ONE and any other THREE questions
This paper consists of two printed pages. Please turn over
SECTION I
1 Define the following terms (6mks)
i) Industrial Relations
ii) Trade Dispute
iii) Strike
b) State 2 features of an ideal industrial relations system (4mks)
c) State any 5 core functions of the Ministry of Labour and Human Development (5mks)
d) What is the role of Industrial Relations in enhancing labour productivity in Kenya
(5mks)
e) Briefly outline the importance of collective bargaining to employees (5mks)
SECTION 2
2 i. Define the Worker’s rights (2mks)
ii. Briefly explain worker’s rights (8mks)
iii. Give specific examples of the worker’s rights under the following categories
a) Health and safety at work
b) Trade union rights
3 Discuss factors hindering the development of Industrial Relations System in Kenya
(15mks)
4 The Industrial Court has been one of the Kenya’s pillars in ensuring the maintenance
of industrial peace. Discuss (15mks)
5 The Industrial Relations System plays a critical role in facilitating labour productivity.
Discuss (15mks)
