UNIVERSITY EXAMINATIONS: 2021/2022
EXAMINATION FOR THE DEGREE OF BUSINESS INFORMATION
TECHNOLOGY
BUSS 302: SUPPLY CHAIN MANAGEMENT
FULL TIME/PART TIME/DISTANCE LEARNING
DATE: DECEMBER, 2021 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO Questions
QUESTION ONE (20 Marks)
a) What is supply chain management? (2 Marks)
b) Outline the process of supply chain management. (4 Marks),
c) Supply chain management is a process used by companies to ensure that their supply chain is
efficient and cost-effective. Explain SIX goals of supply chain and how they are applied to
organizations in the supply chain. (14Marks)
QUESTION TWO (15 Marks)
a) The selection of the right suppliers using the right selection criteria will determine the longterm competitiveness of the organization. Discuss the process of selecting the right supplier.
(10 Marks)
b) List FIVE effects of poor communication in a supply chain of an organization.(5 Marks)
QUESTION THREE
a) The Balanced Score Card (BSC) is widely used in supply chain management to measure
performance of suppliers. Describe BSC and explain how it is used to measure the
performance. (10 Marks)
b) List FIVE key performance indicators as used in supply chain management to measure the
performance of suppliers (5 Marks).
QUESTION FOUR
a) Explain the logistics activities in the supply chain. (8 Marks)
b) Explain the following concepts in relation to supply chain:
i) Just in time (3Marks)
ii) Pull versus push concepts (4Marks)
