BIT3203 PERSONNEL MANAGEMENT KCA Past Paper

UNIVERSITY EXAMINATIONS: 2011/2012
YEAR III EXAMINATION FOR THE BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
BIT3203 PERSONNEL MANAGEMENT
DATE: APRIL 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One and Any other Two Questions

QUESTION ONE
a)Distinguish between the following as used in HRM by giving examples in each case
i. Job description and job specification
ii. Job enrichment and job enlargement (8 Marks)
b) Determine six important principles of job evaluation (6 Marks)
c) Explain the five objectives of personnel management. (5 Marks)
d) Outline four distinctions between training and development (6 Marks)
e) Determine five characteristics of a good job description (5 Marks)
QUESTION TWO
a) With reference to one trade union you are conversant with. Clearly discuss the role of trade unions
in Kenya (10 Marks)
b) Discuss the role I.T in HRM in organizations today (10 Marks)
QUESTION THREE
a) Job analysis is necessity in HRM. As a Human Resource Manager critically determine the
importance of this activity. (10 Marks)
b) Discuss the importance of mentorship programs in organization today (10 Marks)
QUESTION FOUR
a) Mrs. Tembi is the HRM for Joogo Company and she intends to set up a motivation System for her
employees. Determine some characteristics of a sound motivation System. (10 Marks)
b) Human resource management recognizes operative function as critical to any organization.
Discuss five operative functions of HRM (10 Marks)
QUESTION FIVE
a) Briefly explain five weaknesses associated with Performance Appraisal exercise (10 Marks)
b) Manpower planning is an important function of HRM with reference to existing employees in an
organization show how as a HRM you can plan for these employees to ensure smooth running of
your company (10 Marks)

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