MAASAI MARA
UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS 2014/2015 ACADEMIC YEAR
FOURTH YEAR SECOND SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
BACHELOR OF HUMAN RESOURCE MANAGEMENT
COURSE CODE: BHR410
COURSE TITLE: INDUSTRIAL AND ORGANIZATION PSYCHOLOGY
DATE: TIME:
INSTRUCTIONS TO CANDIDATES
Question ONE is compulsory
Answer any other THREE questions
QUESTION ONE
(a) Define the term industrial psychology (2mks)
(b) Identify and explain the world trends that influence the direction industrial psychology is taking today (8mks )
(c) Describe the sequential steps followed by researchers in industrial psychology (10mks )
(d) Explain the significance of job analysis for sound human resource management (5mks)
QUESTION TWO
(a) Describe the methods used to collect data relating to a job through job analysis (10mks)
(b) Identify and explain the methods used to improve the motivational potential of jobs (5mks)
QUESTION THREE
(a) Explain the advantages of job evaluation as the cornerstone of wage and salary administration (10mks)
(b) Briefly mention the significance of motivation (5mks)
QUESTION FOUR
(a) Describe Maslow’s hierarchy of needs theory as one of the need –based theories of motivation (10mks)
(b) Explain the environmental factors influencing job satisfaction (5mks)
QUESTION FIVE
(a) Explain the sources of worker stress in an organization (10mks)
(b) Identify and explain some of the theories of leadership (5mks)
