MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS 2013/2014 ACADEMIC YEAR
SECOND YEAR FIRST SEMESTER
SCHOOL OF BUSINESS AND ECONOMICS
BACHELOR OF BUSINESS AND ECONOMICS
COURSE CODE: BBM 360
COURSE TITLE: ORGANIZATIONAL THEORY AND BEHAVIOR
DATE:22ND APRIL 2014 TIME: 2.00PM – 5.00PM
INSTRUCTIONS TO CANDIDATES
Question ONE is compulsory
Answer any other THREE questions
SECTION A
QUESTION ONE
(a) Outline what you understand by “organizational theory and behavior”
( 3 mks)
(b) State five factors that affect individual behavior ( 5 mks)
(c) What is cognition? ( 1 mk)
(d) Describe the two dimensions of cognitive psychology ( 7 mks)
(e) Make short notes on the following:
( i) Sensory memory ( 3 mks)
( ii) Short term memory ( 3 mks)
(iii) Long term memory ( 3 mks)
SECTION B
Question two
Discuss in detail the four processes included in cognition ( 15 mks)
QUESTION THREE
(i) Justify why an organization should adopt a stable technological system in its operations ( 5 mks)
(ii) Discuss five ways in which information systems help an organization ( 10 mks)
QUESTION FOUR
Discuss in detail, the concept “learning” ( 15 mks)
QUESTION FIVE
Highlight the motivational theories ( 15 mks)
