UNIVERSITY EXAMINATIONS: 2017/2018
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS
INFORMATION TECHNOLOGY
BBIT 207 SYSTEMS DEVELOPMENT METHODOLOGY
FULLTIME/PARTTIME/DISTANCE LEARNING
DATE: AUGUST ,2018 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE (Compulsory)
a) Discuss the conventional and human oriented views of ISD (4 Marks)
b) Discuss the key drivers of knowledge management (6 Marks)
c) Describe the approaches to addressing competitive effectiveness using IS/IT
(6 Marks)
d) Distinguish between JAD and Stakeholder analysis (2 Marks)
e) Describe the potential benefits and the potential blocks to problem cognition when using
techniques in system development (4 Marks)
f) Define the term information systems development (2 Marks)
g) An information systems development methodology is often considered to provide a framework
for the systems development process. What are the advantages and disadvantages of using a
standard systems development methodology for the development of information systems?
(6 Marks)
QUESTION TWO
a) Consider and describe the nature of analyst, methodology, and situation and their
interrelationships in terms of some of the systems development methodologies discussed
during this subject. (8Marks)
b) Identify the outcomes of BPR programmes (4Marks)
c) Current trends in software engineering are moving away from the waterfall model for large
projects and moving toward iterative methods such as the spiral model. Discuss what are we
gaining and losing as a result (8 Marks)
QUESTION THREE
a) Describe a methodology which can be considered to reflect the “science” paradigm and a
methodology which can be considered to reflect the “systems” paradigm. Refer to the main
objectives, phases/activities, and deliverables of the methodology in your description. Justify
your classification of the methodologies.
(10 Marks)
b) Systems analysts need to communicate and interact extensively with users. However the
“vocabulary” of systems development is often not familiar to users and the organisational
backgrounds and experience of systems analysts may be very different from those of users.
What problems might this cause during the requirements definition phase in particular, and
how might they be overcome? (10 Marks)
QUESTION FOUR
a) A newly-established online training company was interested in creating a website to allow
students to enrol on their training programmes over the Internet. What should the company
consider when deciding on whether to invest in a custom, packaged or outsourced system
solution? (10 Marks)
b) A systematic approach to practice, should be used by the ISD professional when developing
information systems.
i) List and explain THREE overall objectives that should form the framework for systematic
practice in the development of an information system. (6 Marks)
ii) Briefly explain TWO areas where lack of focus by the ISD professional might have
undesirable effects on the development of an information system. (4 Marks)
QUESTION FIVE
a) Describe THREE barriers to a new business entering an established market according to
Michael Porter. (9 Marks)
b) Explain what is meant by “iterative prototyping” in the context of systems analysis and
design. (4 Marks)
c) The Human Resources and Finance departments of an organization both use the payroll
system. Employees can access the system to look at their pay details and to change their
home address. In this context, explain the importance of the qualities of:
i) Accessibility (2 Marks)
ii) Privacy (2 Marks)
iii) Security (2 Marks)
iv) Usability (1 Mark)
