UNIVERSITY EXAMINATIONS: 2016/2017
EXAMINATION FOR THE DIPLOMA IN INFORMATION
TECHNOLOGY
DIT501 FUNDAMENTALS OF ORGANIZATIONAL MANAGEMENT
DATE: AUGUST, 2017 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE [30 MARKS] – COMPULSORY
a) Define management and state the reasons why we study management. (6Marks)
b) State the three components of an organization. (3Marks)
c) Define ethical behavior. (2Marks)
d) Identify unethical acts in business. . (5Marks)
e) Describe the five components of the specific environment. (10Marks)
f) Explain the impact of restructuring. (4Marks)
QUESTION TWO [20 MARKS]
a) Describe the importance of planning. (10Marks)
b) Explain the impact of modern IT on management. (10Marks)
QUESTION THREE [20 MARKS]
a) Explain the reasons for organizing. (6Marks)
b) Explain how companies can achieve competitive advantage globally. (8Marks)
c) Management involves bringing change as they make decisions. Give reasons why people
resist change. (6Marks)
QUESTION FOUR [20 MARKS]
a) Define the term Delegation and explain the reasons for it. (10Marks)
b) Explain the guidelines for effective delegation. (5Marks)
c) Explain how managers can use goals to motivate the employees. (5Marks)
QUESTION FIVE [20 MARKS]
a) Explain the qualities of a good control system. (8Marks)
b) Managers with good production records spend a greater amount of their time
developing interpersonal human relations. Discuss. (8Marks)
c) Describe your personal management program to enhance your academic achievement.
(4Marks)
