UNIVERSITY EXAMINATIONS: 2015/2016
EXAMINATION FOR THE DIPLOMA IN INFORMATION
TECHNOLGY
DBIT204 PRINCIPLES OF MANAGEMENT
DATE: AUGUST 2016 TIME: 1½HOURS
INSTRUCTIONS: Answer Any THREE Questions.
QUESTION ONE
a) Define management and give the key functions of management. (10 Marks)
b) Describe the significance of communication in management process. (10 Marks)
QUESTION TWO
a) Explain what skills companies look for in managers and administrators.
(8 Marks)
b) Identify some unethical acts in business environment. (6 Marks)
c) Explain how a company can maintain the organizational culture. (6 Marks)
QUESTION THREE
a) Describe the three levels of management and cite two responsibilities of each.
(9 Marks)
b) Explain the impact of modern IT on management. (5 Marks)
c) State the features of a good control system. (6 Marks)
QUESTION FOUR
a) Explain the reasons for organizing. (6 Marks)
b) Explain how companies can achieve competitive advantage globally. (8 Marks)
c) Management involves bringing change as they make decisions. Give reasons why
people resist change. (6 Marks)
QUESTION FIVE
a) Managers are responsible for understanding their business environments.
Explain how an effective manager can achieve this. (8 Marks)
b) List four components of the general environment (4 Marks)
c) Explain the impact of restructuring. (6 Marks)
d) What is the most striking thing that you have learnt in this management class?
(2 Marks)
