UNIVERSITY EXAMINATIONS: 2021/2022
EXAMINATION FOR DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DBIT 204: PRINCIPLES OF MANAGEMENT
FULLTIME
DATE: DECEMBER, 2021 TIME: 2 HOURS
INSTRUCTIONS: QUESTION ONE IS COMPULSORY, CHOOSE TWO OTHER
QUESTIONS.
QUESTION ONE (20 marks) Compulsory
i. Define principles of management (1Mark)
ii. What is contingency school of thought view on management? State and explain
contingency approach principles of management embodied in excellent organizations
(5Marks)
iii. What is planning? State the steps involved in planning (2Marks)
iv. State and explain levels of social responsibility (4Marks)
v. Outline five reasons why organizations need to change (5Marks)
vi. Briefly outline three perspectives or attitudes that managers might have towards
international business (3Marks)
QUESTION TW0 (15 marks)
i. Define social responsibility (0.5 Marks)
ii. What is the importance of social impact management to managers? (1 Mark)
iii. How do Organizations go green? (1 Marks)
iv. What is values-based management? State the purposes of shared values (2.5 Marks)
v. Discuss factors that affect decision making (5 Marks)
vi. Discuss the 5 leadership styles (5 Marks)
QUESTION THREE (15 marks)
i. Discuss Mintzberg’s Set of Ten Roles (5Marks)
ii. State and explain how environments differ in their amount of environmental uncertainty
(4Marks)
iii. Briefly discuss stages of internationalization (6Marks)
QUESTION FOUR (15 marks)
i. Highlight the criticisms of Social Systems Theory (1Mark)
ii. What are the important aspects that need to be considered in future of management?
(2Marks)
iii. What are the factors/environments that affect management? (2Marks)
iv. The job of the managers does not end with making decisions. Explain (2Marks)
v. How can organisations overcome resistance to change (8Marks)
