UNIVERSITY EXAMINATIONS: 2019/2020
EXAMINATION FOR THE DIPLOMA IN BUSINESS INFORMATION
TECHNOLOGY
DBIT 202: HUMAN RESOURCE MANAGEMENT
DATE: MAY, 2020 TIME: 6 HOURS
INSTRUCTIONS: Answer ALL Questions
SECTION B: 20 MARKS
a) Information search is one of the key activities of the human resource management during
selection and recruitment period. Explain the suitable sources commonly used and the
reasons why it’s important to gather relevant information about the would be potential
employee?
(10 Marks)
b) You are working as a Human resource manager in your newly established branch, your
director approached you to give an elaborate presentation on how a planned recruitment
and selection leads to organizational success. Highlight the peak of your presentation?
(10 Marks)
SECTION C: 20 MARKS
a) Performance appraisal is conducted by human beings, and therefore it is subjected to a
number of errors, biases, weaknesses and pitfalls, briefly explain the problems encountered
during the appraisal process? (10 Marks)
b) Using a suitable illustration and examples, explain how modern organizations are using
Marslow’s theory of needs to motivate their employees? (10 Marks)
