UNIVERSITY EXAMINATIONS: 2018/2019
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS
INFORMATION TECHNOLOGY
BUSS302 SUPPLY CHAIN MANAGEMENT
FULL TIME / PART TIME / DISTANCE LEARNING
DATE: APRIL, 2019 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE
a) Define supply chain management. (2Marks)
b) Describe the key benefits of supply chain management. (10Marks)
c) Explain the five basic components of supply chain management. (10Marks)
d) Discuss the role of IT in supply chain management. (8Marks)
QUESTION TWO
a) Explain the goals of supply chain management. (10Marks)
b) Identify the three types of flow in supply chain management. (6Marks)
c) Differentiate between qualitative and quantitative performance measures. (4Marks)
QUESTION THREE
a) Write short notes on the following:
i) Returns management (4Marks)
ii) Sourcing and procurement (4Marks)
iii) Cycle time (4Marks)
iv) Revenue management (4Marks)
v) Post sales service. (4Marks)
QUESTION FOUR
a) Discuss the three main decision phases involved in the entire process of supply chain
management. (10Marks)
b) Discuss how an organization can create and maintain competitive advantage.
(10Marks)
QUESTION FIVE
a) Identify the major differences between push and pull system in supply chain.
(10Marks)
b) Describe the significance of supplier market assessment. (6Marks)
c) Explain how a business can overcome outsourcing expenses. (4Marks)
