UNIVERSITY EXAMINATIONS: 2018/2019
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS IN
INFORMATION TECHNOLOGY
BUSS102 BUSINESS MANAGEMENT
FULL TIME/PART TIME/DISTANCE LEARNING
DATE: DECEMBER, 2018 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE
a) Distinguish between the following terms as used in business management
i. Manager and leader (2 Marks)
ii. Morals and ethics (2 Marks)
iii. Nominal partners and quasi partner (2 Marks)
iv. Trade and Aids to Trade (2 Marks
b) Highlight any five characteristics of a free market economy (5 Marks)
c) Outline the factors considered in choosing the form of business ownership to adopt
(4 Marks)
d) The strength of an organizations’ commitment to social responsibility ranges from low to
high depending on the dimension adopted. Explain the dimensions of social responsibility
(8 Marks)
e) Highlight any five principles of bureaucratic organizations by Max Weber (5 Marks)
QUESTION TWO
a) Explain the ten (5) managerial roles as identified by Henry Mintzberg (10 Marks)
b) State and explain any five external environmental factors clearly indicating how they
influence business performance (10 Marks)
QUESTION THREE
a) Explain business ethics and discuss the mechanism that managers can use to influence
behavior change and create an ethical climate (10 Marks)
b) Highlight any five advantages of a company over a partnership (5 Marks)
QUESTION FOUR
a) State and explain any four skills that a manager must possess for effective performance of
his job (8 Marks)
b) In order for a business to make decisions it is useful to have a flexible and logical process
which can be followed. Discuss the main steps involved in decision making process
(12 Marks)
QUESTION FIVE
In the recent past, corporate governance debate has dominated the agenda for regulators. .
a) Clearly outline the objectives of corporate governance (8 Marks)
b) Explain any six factors that influence the quality of governance (12 Marks)
