UNIVERSITY EXAMINATIONS: 2013/2014
ORDINARY EXAMINATION FOR THE BACHELOR OF SCIENCE
IN BUSINESS INFORMATION TECHNOLOGY
BUSS 105 HUMAN RESOURCE MANAGEMENT
DATE: APRIL, 2014 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO
QUESTION ONE
(a) According to Michael Armstrong HRM is like old wine in new bottles, this is in
emphasis on the relationship between HRM and Personnel management. In support
to this statement compare and contrast HRM and Personnel management. (10 Marks)
(b) Highlight the underlying principles of Human resource management. (10 Marks)
(c) Describe Five benefits of HR planning in an organization (10 Marks)
QUESTION TWO
(a) State and explain the common raters’ errors in the use of performance appraisal
methods. (16 Marks)
(b) You have been contracted by KCA University to advise the HR department on the
importance of HR planning.What is your advise? (4 Marks)
QUESTION THREE
(a) Outline sources of recruitment available for an organization (10 Marks)
(b) Describe any Five methods used in selection of employees. (10 Marks)
QUESTION FOUR
(a) Describe Abraham Maslows Hierarchical of need theory of motivation (10 Marks)
(b) Highlight strategies of motivating worker in an organization (10 Marks)
QUESTION FIVE
(a) ABC Ltd management had noted increased errors in employees work and poor
performance for the last one year, until a consultant advised them to try a training
programme for the employees. Describe to the management of ABC Ltd the benefits
of training employee. (10 Marks)
(b) What are the purposes of management development in an organization? (10 Marks)
