UNIVERSITY EXAMINATIONS: 2019/2020
EXAMINATION FOR THE DEGREE OF: BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY / BACHELOR OF BUSINESS INFORMATION
TECHNOLOGY/ BACHELOR IN APPLIED COMPUTING/ BACHELOR IN
INFORMATION AND COMMUNICATION TECHNOLOGY
BIT 1205/ BBIT 104/ BCT 2101: SYSTEMS ANALYSIS AND DESIGN
FULL TIME/PART TIME/DISTANCE LEARNING
DATE: AUGUST, 2019 TIME: 2 HOURS
INSTRUCTIONS: ATTEMPT QUESTIONS ONE AND ANY OTHER TWO
QUESTION ONE
a) Provide a brief explanation as to why an Organization should develop a New Information
system. ( 6 Marks)
b) The term systems development is used to describe all the activities that go into producing
an information systems solution to an organizational problem or opportunity. Outline the
activities involved. (6 Marks)
c) Give a detailed explanation of Systems Analysis. (6 Marks)
d) Read and understand the following narrative description.
The purpose of the TEXTBOOK INVENTORY SYSTEM at a campus bookstore is to
supply textbooks to students for classes at the local university. The university’s academic
departments submit initial data about courses, instructors, textbooks and project
enrollments to the bookstore on a TEXTBOOK MASTER LIST. The bookstore generates
a PURCHASE ORDER, which is sent to the publishing companies supplying textbooks.
Book orders arrive at the bookstore accompanied by a PACKING SLIP, which is checked
and verified by the receiving department. Students fill out a BOOK REQUEST that
includes course information. When they pay for their books, the students are given a
SALES RECEIPT.
Required: Draw a context DFD for the portion of the narrative described above
(8 Marks)
e) Explain FOUR categories of information systems (4 Marks)
QUESTION TWO
a) Feasibility study can be defined as Use a feasibility study to determine whether the
solution is feasible, or achievable given the organization’s resources and constraints.
Explain the different types of feasibility. (8 Marks)
b) Differentiate between Logical and physical Design. (4 Marks)
c) Explain FOUR tools that the system analyst need to utilize during project costing
(8 Marks)
QUESTION THREE
Systems analysis can be defined as the detailed investigation and analysis of the requirements of
a system to fulfill a given business problem.
a) List FIVE fact finding methods used and describe a situation in which the technique is
most appropriate. (10 Marks)
b) Discuss the importance of feasibility study within systems investigation. (10 Marks)
QUESTION FOUR
a) Explain skills that system analyst must possess (4 Marks)
b) Define the term Conversion and explain the different types of conversion (10 Marks)
c) Explain THREE principles of developing a user centered design (6 Marks)
QUESTION FIVE
a) A company has decided to purchase ‘off the shelf’ (OTS) software to handle the financial
aspects of its business. Describe at least FIVE general criteria that should be used to
decide which OTS software applications are suitable for the company. (10 Marks)
b) If no OTS software can be found that exactly matches the required criteria, what other
options does the company have to obtain suitable software? (6 Marks)
c) What are visual models and how are they used in Information Systems Development?
(4 Marks)
