UNIVERSITY EXAMINATIONS: 2011/2012
THIRD YEAR EXAMINATION FOR THE BACHELOR OF
SCIENCE IN INFORMATION TECHNOLOGY
BIT 3101 LEADERSHIP AND TEAM BUILDING
DATE: AUGUST, 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question ONE and any other TWO
QUESTION ONE
a) Discuss leadership roles as advanced by Henry Mintzberg (10 Marks)
b) Leaders are born and not made. Discuss (6 Marks)
c) Discuss three barriers to communication, outlining how these barriers can be
overcome. (6 Marks)
d) Distinguish between integrative and distributive negotiation (6 Marks)
e) Briefly explain the role of influencing in leadership. (2 Marks)
QUESTION TWO
a) Explain three importance of feedback. (6 Marks)
b) Using appropriate examples, explain how reinforcement can be applied to achieve
leadership objectives (6 Marks)
c) Explain three advantages of teamwork (6 Marks)
d) Explain the meaning of mentoring (2 Marks)
QUESTION THREE
a) Explain any five styles of managing conflict (10 Marks)
b) Explain the main difference between content and process motivation theories
(4 Marks)
c) What are the three advantages of group decision making process? (6 Marks)
QUESTION FOUR
a) What are the ten qualities of a charismatic leaders (10 Marks)
b) Explain any four ways in which emotional intelligence contributes to leadership
effectiveness. (8 Marks)
c) Briefly explain the concept of coaching. (2 Marks)
QUESTION FIVE
a) Discuss four characteristics of an effective leader (8 Marks)
b) Describe three types of teams (9 Marks)
c) What is 360-degree feedback (3 Marks)
