Month: November 2020

INTRODUCTION TO CUSTOMER CARE NOTES – Click to view IDENTIFYING CUSTOMERS NEED NOTES – Click to view HANDLING DIFFICULT SITUATIONS NOTES – Click to view COMMUNICATION SKILLS NOTES – Click to view TRANSACTIONAL ANALYSIS NOTES – Click to view PROBLEM Read More …

ORGANIZATIONAL ASSESSMENT AND HUMAN RESOURCE PLANNING NOTES – Click to view JOB ANALYSIS NOTES – Click to view HUMAN RESOURCE PLANNING AND RECRUITMENT NOTES – Click to view EMPLOYEE TESTING AND SELECTION NOTES  – Click to view PERFORMANCE APPRAISAL AND Read More …

THE EVOLUTION AND ORGANIZATION OF PURCHASING AND SUPPLIES MANAGEMENT NOTES – Click to view PURCHASING PROCEDURES NOTES – Click to view SOURCING NOTES – Click to view STOCK AND STOCK CONTROL NOTES – Click to view PHYSICAL DISTRIBUTION NOTES – Read More …

INTRODUCTION TO ORGANIZATION BEHAVIOUR NOTES – Click to view THE INDIVIDUAL AND ORGANIZATION NOTES – Click to view ORGANIZATION AND ITS COMPONENT PARTS NOTES – Click to view INTERPERSONAL AND GROUP RELATIONSHIPS NOTES – Click to view DECISION MAKING NOTES Read More …

SET THEORY   By the end of the topic, the leaner should be able to; Define a set Use correct set notation Describe various types of sets Classify numbers. ie number types Express a worded set in set builder notation Read More …

INTRODUCTION TO COST ACCOUNTING Purpose The main object of this lesson is to introduce the learner to cost accounting; uses of cost information; cost concepts and the differences between cost accounting and financial accounting Specific Objectives By the end of Read More …