Day: April 5, 2022

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE DIPLOMA IN INFORMATION TECHNOLOGY DIT407 NETWORK DESIGN AND SETUP FULLTIME/PARTTIME DATE: AUGUST, 2018 TIME: 1 ½ HOURS INSTRUCTIONS: Answer any THREE questions. QUESTION ONE (a) At which layer do routing devices operate? Explain. (4 Read More …

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE DIPLOMA IN INFORMATION TECHNOLOGY DIT406 HUMAN COMPUTER INTERACTION FULLTIME/PARTTIME DATE: AUGUST, 2018 TIME: 1 ½ HOURS INSTRUCTIONS: Answer ANY THREE questions. QUESTION ONE (30 MARKS) a) Using examples compare and contrast “direct manipulation” and Read More …

Value analysis involves identifying product function (s) relating to cost and price analysing the design and construction with an eye for eliminating elements not contributing to function. Value analysis evaluates a product utility, esteem and market values, each of which Read More …

Value engineering (VE) is a systematic method to improve the “value” of goods or products and services by using an examination of function. Value, as defined, is the ratio of function to cost. Value can therefore be increased by either Read More …

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE DIPLOMA IN INFORMATION TECHNOLOGY DIT402 FUNDAMENTALS OF COMPUTER NETWORKS FULLTIME & PARTTIME DATE: AUGUST, 2018 TIME: 2 HOURS INSTRUCTIONS: Answer Question 1 AND any other TWO questions. QUESTION ONE (COMPULSORY) a) Define the following Read More …

Identify what to benchmark Determine what to measure Identify who to benchmark Collect the data Analyse the data and determine the gap Set goals and develop an action plan Monitor the process

Fewer customer complaints Reduction of defects Reduction in service response time Reduction in defective incoming parts Reduction in inventory costs Reduction in labour costs Reduction in billing errors Increase in customer satisfaction Increase in marketing productivity Increase in distribution productivity Read More …

UNIVERSITY EXAMINATIONS: 2017/2018 EXAMINATION FOR THE DIPLOMA IN INFORMATION TECHNOLOGY DIT401 PROBABILITY AND STATISTICS FULLTIME/PARTTIME DATE: AUGUST, 2018 TIME: 1 ½ HOURS INSTRUCTIONS: Answer any THREE questions. QUESTION ONE a) Find the correlation coefficient by Karl Pearson’s method between x Read More …

Process benchmarking Financial benchmarking Benchmarking from an investor perspective Performance benchmarking Product benchmarking Strategic benchmarking Functional benchmarking Best-in-class benchmarking Operational benchmarking